Girl Scouts of the USA

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PMO - Senior Program Manager - Cookie Business

PMO - Senior Program Manager - Cookie Business

Job ID 
# of Openings 
Job Locations 
US-NY-New York - National Office
Posted Date 
Project Management

More information about this job

About Us

The Senior Program Manager - Cookie Business  is assigned to the Revenue Office’s Cookie Business Transformation priority initiative. Girl Scouts of the USA is looking for an experienced program manager to ensure that complex schedules, resources, and scopes are managed across multiple projects and performance goals are met. 


This position provides consistent interface, communication, and coordination with internal cross-functional stakeholders as well as critical enterprise integration.  The role requires a superior ability to influence and manage stakeholder expectations while achieving project deliverables. Flexibility, relationship management, and exceptional cross-functional collaboration are essential. Join us on our exciting journey to make a significant difference for our parents, volunteers, councils, and most importantly, our girls.


3 cookies+purple 




You Will

  • Partner with key business stakeholders to understand their objectives and develop project portfolios that help them meet and exceed those objectives.
  • Drive the full lifecycle planning and management of multiple projects to ensure they are delivered on-time and with the expected results. 
  • Build and maintain a program roadmap that is integrated cross-functionally, across the other top priority initiatives, and across the enterprise.
  • Identify risks and issues and develop mitigation and escalation strategies for stakeholders and senior leadership in a timely manner.
  • Prepare and communicate program progress/status reports for senior and executive management review.
  • Leverage standardized GSUSA PMO methodologies to ensure consistency.

You Need

  • Bachelor’s Degree or equivalent work/educational experience
  • PMP certification or equivalent
  • 10+ years’ experience in program management
  • Retail industry experience is a plus
  • Knowledge and experience in at least three of the following:

    • Finance
    • Order management
    • Supply chain/logistics
    • E-commerce
    • Mobile payment
    • Commercial contract negotiations
  • Proven track record managing multiple projects in the context of matrixed teams
  • Strong relationship building skills that will foster collaboration and the establishment of strong working relationships with business leaders, team members, partners, vendors and other departments involved in the program.
  • Data-driven and results-oriented approach with the ability to bridge the gap between business and technical stakeholders to effectively and efficiently prioritize to execute and deliver on a roadmap
  • Strong understanding of the product and SDLC lifecycle; experience with Agile or Waterfall a plus
  • Foundational knowledge of databases, data processing, mapping, reporting, and business intelligence
  • Experience with Microsoft Suite, Salesforce, and other Cloud Management Platforms is preferred
  • Expertise in Microsoft Project and Visio
  • Excellent communication skills


More about Girl Scouts of the USA:


Take the Lead Like a G.I.R.L!



When she's a Girl Scout, she’s also a G.I.R.L. (Go-getter, Innovator, Risk-taker, Leader)™.


When you think Girl Scouts, you might think cookies, but there’s so much more to it!


Girl Scouts are big thinkers, groundbreakers, and role models. Every day, Girl Scouts unleash the power of G.I.R.L. to make amazing things happen.

  • We’re the preeminent leadership development organization for girls.
  • Girl Scouts offers every girl a chance to practice a lifetime of leadership, adventure, and success.
  • Girl Scouts has always emphasized the importance of being civically engaged.
  • We’re introducing Girl Scouts of every age to science, technology, engineering, and math (STEM) to help them see how they can actually improve the world!
  • Girl Scouts offers to high school girls the Girl Scout Gold Award which represents the most prestigious award in the world for girls—and the most difficult to earn—and it’s only available to Girl Scouts. 




Girl Scouts of the USA is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.