Girl Scouts of the USA

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PMO - Senior Program Manager - Membership

PMO - Senior Program Manager - Membership

Job ID 
2017-1118
# of Openings 
1
Job Locations 
US-NY-New York - National Office
Posted Date 
10/6/2017
Category 
Project Management
Type 
Full-Time

More information about this job

About Us

We're 2.6 million strong—1.8 million girls and 800,000 adults who believe in the power of every G.I.R.L. (Go-getter, Innovator, Risk-taker, Leader)™ to change the world. We’re the preeminent leadership development organization for girls. And with programs from coast to coast and across the globe, Girl Scouts offers every girl a chance to practice a lifetime of leadership, adventure, and success.

 

There are multiple job openings within our growing Project Management Office (PMO) at Girl Scouts of the USA. The PM Office at GSUSA is responsible for managing the portfolio of programs and projects to deliver successful business outcomes aligned to the enterprise strategic goals and objectives. The Program Managers will ensure that complex schedules, resources, and scopes are managed across multiple projects and performance goals are met for their respective program.  Join us on our exciting journey to make a significant difference for our parents, volunteers, councils, and most importantly, our girls.

 

The Senior Program Manager, Membership is assigned to the Customer Office’s Membership Growth top priority initiative. Girl Scouts of the USA is looking for an experienced program manager to ensure that complex schedules, resources, and scopes are managed across multiple projects and performance goals are met.  This position provides consistent interface, communication, and coordination with internal cross-functional stakeholders as well as critical enterprise integration.  The role requires a superior ability to influence and manage stakeholder expectations while achieving project deliverables. Flexibility, relationship management, and exceptional cross-functional collaboration are essential. Join us on our exciting journey to make a significant difference for our parents, volunteers, councils, and most importantly, our girls.

 

You Will

 

  • Partner with key business stakeholders to understand their objectives and develop project portfolios that help them meet and exceed those objectives.
  • Drive the full lifecycle planning and management of multiple projects to ensure they are delivered on-time and with the expected results. 
  • Build and maintain a program roadmap that is integrated cross-functionally, across the other top priority initiatives, and across the enterprise.
  • Identify risks and issues and develop mitigation and escalation strategies for stakeholders and senior leadership in a timely manner.
  • Prepare and communicate program progress/status reports for senior and executive management review.
  • Leverage standardized GSUSA PMO methodologies to ensure consistency.

You Need

  • Bachelor’s Degree or equivalent work/educational experience.
  • PMP certification or equivalent
  • 10+ years’ experience in program management
  • Experience in a membership organization or recruitment drives is preferred
  • Proven track record managing multiple projects in the context of matrixed teams
  • Strong relationship building skills that will foster collaboration and the establishment of strong working relationships with business leaders, team members, partners, vendors and other departments involved in the program.
  • Data-driven and results-oriented approach with the ability to bridge the gap between business and technical stakeholders to effectively and efficiently prioritize to execute and deliver on a roadmap
  • Strong understanding of the product and SDLC lifecycle; experience with Agile or Waterfall a plus
  • Foundational knowledge of databases, data processing, mapping, reporting, and business intelligence
  • Experience with Microsoft Suite, Salesforce, and other Cloud Management Platforms is preferred
  • Expertise in Microsoft Project and Visio
  • Excellent communication skills

 

Girl Scouts of the USA is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.