As a Social Media Customer Care Specialist you will work closely with the Marketing and Communication teams to bolster GSUSA’s customer service presence on social media channels including (but not limited to) Facebook, Twitter, Instagram, LinkedIn and Pinterest. Additionally, you will engage customers and individuals talking about the Girl Scout Brand in social media, including forums, social networks, blogs and other channels. This individual will conduct research to develop thoughtful, accurate response and will route feedback to effectively position Girl Scouts as a socially devoted brand that provides great customer service through social media. This specialist works with cross-functional teams to ensure consistent response to customer based inquiries.
* Please submit a cover letter and resume *
More about Girl Scouts of the USA:
Take the Lead Like a G.I.R.L!
When she's a Girl Scout, she’s also a G.I.R.L. (Go-getter, Innovator, Risk-taker, Leader)™.
We're 2.6 million strong—1.8 million girls and 800,000 adults who believe in the power of every G.I.R.L.
When you think Girl Scouts, you might think cookies, but there’s so much more to it!
Girl Scouts are big thinkers, groundbreakers, and role models. Every day, Girl Scouts unleash the power of G.I.R.L. to make amazing things happen.
Girl Scouts of the USA is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.