The Desktop Support Technician reports to the IT Senior Client Services Manager and will act as a team member supporting GSUSA staff technology needs. Ensure tickets are resolved and incidents are closed in accordance to set SLA guidelines, in accordance with ITIL practices and GSUSA IT policies and procedure. This individual will maintain and ensure the operational stability of desktops and various business applications via development and deployment of software packages, updates and patches for operating systems, antivirus utilities and productivity software such as electronic mail, spreadsheets, word processing, databases, and online collaborative tools.
More about Girl Scouts of the USA:
Take the Lead Like a G.I.R.L!
When she's a Girl Scout, she’s also a G.I.R.L. (Go-getter, Innovator, Risk-taker, Leader)™.
We're 2.6 million strong—1.8 million girls and 800,000 adults who believe in the power of every G.I.R.L.
When you think Girl Scouts, you might think cookies, but there’s so much more to it!
Girl Scouts are big thinkers, groundbreakers, and role models. Every day, Girl Scouts unleash the power of G.I.R.L. to make amazing things happen.
Girl Scouts of the USA is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.