Girl Scouts of the USA

  • Highest Awards Product Manager

    Job Locations US-NY-New York
    Posted Date 5 months ago(9/7/2018 1:11 PM)
    Job ID
    # of Openings
  • About Us

    The Highest Awards Product Manager oversees the national strategy, product development and program support for our highest awards, National Gold Award Girl Scout program, and Lifesaving Awards.

    You Will

    • Drive national strategy for Girl Scouts Highest Awards with emphasis on the Gold Award and raising the profile of the Gold Award.
    • Own the end-to-end product development for all highest award experiences for girls with primary focus on Gold Award and National Gold Award Girl Scouts. Duties fall into four broad categories.
    • Partner with Marketing and Communications to increase awareness of the highest awards and national and council Gold Award Girl Scouts with specific emphasis on raising the profile of the Gold Award.
    • Support Alumni and Marketing and Communications in the creation and rollout of the Gold Award family, recognizing all Gold Award alumnae and past Highest Awardees (First Class, Curved Bar, etc.)
    • Serve as movement wide spokesperson to communicate the benefits of earning the Girl Scout Gold Award, as well as the Silver and Bronze Awards.
    • Design, lead, and execute an integrated approach to expand the reach of Gold Award Girl Scouts by developing concepts to engage girls who have earned the award that generate awareness and engagement by elevating their stories locally and nationally. 
    • Design, manage and execute the National Gold Award Girl Scout program, including systems for the nomination process, selection, coaching, and the planning and delivery of the culminating event.
    • Partner with Fund Development to create grant proposals that result in funding for National Gold Award Girl Scouts.
    • Develop strong relationships with Gold Award scholarship donors, organizations and academic institutions that support and advance the Gold Award and our Gold Award Girl Scouts.

    Program Development and Implementation

    • Support the Alum and IT teams.
    • Partner with IT to continuously maintain, update and implement online resources (currently Go Gold Online), application systems and web content to advance highest awards engagement, support and marketing.
    • Manage and implement the system for selection and awarding of Lifesaving Awards, including the education of councils in the process, and the recognition of girls who are awarded a Lifesaving honor. 

    Support to Councils

    • Manage the program support and quality assurance of all highest award systems (Go Gold Online) insuring a girl-friendly experience, and consistent award requirements, approval, and recognition processes.
    • Manage go-to-market program communications, training, and support.
    • Develop planning tools, resources and webinars that help councils (volunteers and staff) support girls in their attainment of the Bronze, Silver and Gold Awards.
    • Develop a network of council highest award staff in order to garner and share best practices related to highest awards attainment, training, recognition, and support and to get feedback on development and implementation of national resources.


      • Design, lead and execute a national plan to measure success of the Bronze, Silver and Gold Awards, through award achievement, girl and parent satisfaction and award marketing and awareness metrics.
      • Partner with the Girl Scout Research Institute to measure the program effectiveness of the Bronze, Silver and Gold Awards on the girls who attain them.

    You Need

    • Bachelor’s degree required, Master’s or advanced degree/certification in education or youth development a plus
    • Travel 10%, involving day trips, overnight travel or weekends, when required
    • 15+ years of experience in youth-focused fields; Council experience a plusBachelor’s degree required, Master’s or advanced degree/certification in education or youth development a plus
    • Strategic planner with a demonstrated track record of management and delivery of a progressive award strategy within a matrixed environment
    • Proven experience in rolling out program content to scale
    • Knows how to synthesize input from girls, adults and councils or regional organizations
    • Creative problem-solver and consensus-builder who can deftly manage competing expectations and creatively uses resources to deliver
    • Knows how to manage multiple priorities
    • Excellent written and verbal communication skills, including communicating complex information with clarity to diverse audiences
    • Demonstrated experience utilizing Microsoft Office Suite, particularly Word, Outlook, PowerPoint & Excel


    Girl Scouts of the USA is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.


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