Girl Scouts of the USA

  • Girl Scouts Overseas - Senior Mission Delivery Manager (Japan)

    Job Locations JP-Japan - Camp Zama
    Posted Date 1 week ago(10/5/2018 9:00 PM)
    Job ID
    # of Openings
  • About Us

    We are seeking to hire a Senior Mission Delivery Manager, a key leadership position that is responsible for driving membership growth and retention, managing USA Girl Scouts Overseas’ (USAGSO) local relationship with the military, and managing the day-to-day operations of our Japan office


    USA Girl Scouts Overseas (USAGSO) brings the Girl Scout Experience to the daughters of military, Foreign Service and American expats in over 90 countries around the world and to all girls in American or International schools. Staff teams are located in New York, Italy, and Japan.



                                                                                                                       USAGSO Trefoil

    You Will

    • Provide oversight and champions efforts related to USAGSO’s strategic recruitment goals.
    • Provide strategic leadership in the recruitment of girls and adults through development and implementation of marketing and community cultivation strategies to elevate and enhance visibility and financial support of the Girl Scout mission and program.
    • Enhance and improve the experience for members, volunteers, and families resulting in greater customer satisfaction and increased retention.
    • Simplify the volunteer experience with the implementation of the Girl Scout Leadership Experience. Monitor and incorporate into planning and implementation GSUSA initiatives along with national and local trends affecting girls throughout the council jurisdiction.
    • Direct the work of the staff in developing Volunteer Training to optimize the 21st Century learning philosophy which provides an optimal learning environment for volunteers that can be accessed through multiple channels.
    • Take a leadership role in building strong relationships with key partners and stakeholders including the U.S. military (PACOMM), DoDEA and American/International school administrators, American Diplomatic community, volunteers, alumnae, corporate and community partners.
    • Serve as USAGSO’s liaison with the U.S. military (USPACOM). Maintains all required documentation and submits regular progress reports to ensure compliance and continued funding.  Encourages team involvement in base activities.
    • Coach and develop staff skills for a team of 5-10 relationship managers and addresses problem areas on an ongoing basis; consciously creating a workplace culture that emphasizes and encourages EPIC (empathy, possibility thinking, innovation, courageous leadership) competencies.
    • Develop and manage departmental budgets and corresponding resource allocations.

    You Need

    • A minimum of 10+ years of relevant experience (experience working with Girl Scouts is a plus); 5+ years in a management level position
    • Experience managing/working with a virtual team preferred
    • A Bachelor’s degree is required.
    • Prior International experience is required – living or working outside of the U.S
    • Familiarity working in a military setting highly desired


    Key Areas of Demonstrated Experience:


    • Oral and written communication abilities (i.e. In person, verbal, written, and/or phone) - expresses ideas and facts in a clear and understandable manner appropriate for the individual or group; listens to and comprehends what others are saying; prepares organized and structured presentations; has demonstrated ability to work with a wide range of sensitive and confidential issues and communicate effectively with a diverse group of girls, volunteers, and staff.
    • Technical computer skills - in Microsoft Office including Word, Excel, Outlook, customer relationship management systems, and social networking
    • Project management - formulates short and long-term project goals, objectives, schedules, and priorities in line with council goals; anticipates issues, obstacles, or opportunities that may impact plans or actions; ability to coordinate multiple projects while managing conflicting priorities and deadlines; establishes courses of action for accomplishing goals while attending to and incorporating information obtained during day-to-day administrative tasks
    • Solid judgment and decision-making skills - recognizes when immediate action is required; recognizes when sufficient information has been obtained to make a decision; makes decisions where appropriate or refers decisions to the appropriate organizational level; makes decisions without undue delay
    • Sales Ambition and Drive – understands the sales process and management of leads. Sets ambitious goals and energetically and confidently drives to achieve those goals. Recognizes opportunities to “close” and has demonstrated ability to ask for the business/customer transaction. A self-starter who can work independently with minimal oversight and take initiative.
    • Marketing Knowledge – has demonstrated knowledge of the basic principles of marketing (for example, market identification and segmentation, interpretation and use of market data). Demonstrates comfort in presenting the value behind solutions in a way that resonates with what is most important to the potential members/customers of the organization.
    • Team-Building - knows team-building techniques and processes and how to apply them in a virtual, global setting; collaborates with others to create optimal solutions; fosters a commitment to a team approach to work; promotes partnerships between work units; collaboratively defines boundaries and outcomes of work responsibilities; shares information with others; recognizes and rewards team accomplishments; shares decision-making responsibility with team members.
    • Budget Administration - understands and applies budgeting principles to accurately prepare, integrate, and report on project and/or operational budgets.
    • Staff Management - models high levels of motivation, performance, dedication, and commitment; creates, implements, and/or supports council initiatives, policies, and the corporate plan; engages, inspires, encourages, guides, and/or gains others’ support toward accomplishing individual, team, and GSUSA goals; adapts leadership style to a variety of situations.
    • Developing Others - delegates responsibility and works with and coaches others to develop their capabilities; provides helpful, behaviorally specific feedback to others; shares information, advice, and suggestions to help others to be more successful; provides effective coaching.




    More about Girl Scouts of the USA:


    Take the Lead Like a G.I.R.L!



    When she's a Girl Scout, she’s also a G.I.R.L. (Go-getter, Innovator, Risk-taker, Leader)™.


    When you think Girl Scouts, you might think cookies, but there’s so much more to it!


    Girl Scouts are big thinkers, groundbreakers, and role models. Every day, Girl Scouts unleash the power of G.I.R.L. to make amazing things happen.

    • We’re the preeminent leadership development organization for girls.
    • Girl Scouts offers every girl a chance to practice a lifetime of leadership, adventure, and success.
    • Girl Scouts has always emphasized the importance of being civically engaged.
    • We’re introducing Girl Scouts of every age to science, technology, engineering, and math (STEM) to help them see how they can actually improve the world!
    • Girl Scouts offers to high school girls the Girl Scout Gold Award which represents the most prestigious award in the world for girls—and the most difficult to earn—and it’s only available to Girl Scouts. 



    Girl Scouts of the USA is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.


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