The Revenue Office/Girl Scout Merchandise leads merchandising, licensing, product sales, and other revenue streams, which in turn fund both Girl Scouts of the USA programming and administration and local council revenue. The teams at this division include e-commerce, operations, retail, licensing, and the famous Girl Scout Cookie Program and work closely with all the other communities to bring products to market for our Girl Scouts and to the general public. The team also collaborates closely with external vendors, sponsors, and external agencies.
The Sr. Director of Product Program Operations will be responsible for leading a team that supports the execution of both the Cookie and Fall Product programs including developing and overseeing the implementation of national strategy, development of standard practices and creation of guidance for business practices. The team will provide direct support to Council’s Product Sales staff and C-Suite leadership, including training for new staff and overall assessment. The Sr. Director will lead the Product Program Advisory Team (PPAT) in efforts to standardize processes and identify and propagate Council best practices across the movement and around program execution and will be the GSUSA staff liaison between the PPAT and the Cookie Steering Committee. The Sr. Director will also serve as the liaison to both the Girl Program and the Volunteer teams to ensure full alignment with on-going work.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Sr. Director is responsible for driving and managing operational support for Councils. He/ She will:
Office 365 or similar suites
Competency in PowerPoint or similar presentation software
Competency in Microsoft Excel or similar software
Minimum Years of Experience:
Minimum of eight (8) years related experience
Degree or Equivalent Experience:
Bachelor’s degree in business administration, social services, or related area required
Girl Scouts of the USA is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
MBA strongly preferred
Minimum 10+ years’ experience with Cookie/ Product Program at a Council highly preferred
Prior experience in Strategy/ Analytical role or operations role with budget responsibility and demonstrated impact preferred