The Customer Office drives sustainable membership growth and Movement health by engaging our girls, volunteers, parents, councils, and supporters to fulfill the Girl Scout mission. The teams in this community are involved with network alignment and advancement of mission delivery strategies; driving the full lifecycle management of products, platforms and program, both digital and physical; council leadership support and training; cultivation of national partnerships that drive membership growth; and movement property strategy and support. The teams work closely with all other GSUSA communities to bring an exceptional experience to our members and to ensure a vibrant, sustainably growing movement.
The Senior Manager - Girl & Adult Digital Content Strategy will own the content and delivery strategy across the Girl and Volunteer departments. This position will establish, implement, and evolve a sound content approach that will ensure a consistent voice and methodology across departments, nimble enough to evolve with the future of Girl Scouting.
Develop and maintain all content related to our Space Science badges—as outlined in the Reaching for the Stars: NASA Science for Girls grant. Including, but not limited to: partnering with external SMEs on all content related to badges; writing badge requirements for Daisy-Ambassador; writing VTK content for Daisy-Ambassador; writing, designing, and maintaining VTK Meeting Aids for Daisy-Ambassador; providing additional copy and editing support for all content related to the Reaching for the Stars: NASA Science for Girls grant.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Office 365 or similar suites
Competency in PowerPoint or similar presentation software
Competency in Microsoft Excel or similar software
Degree or Equivalent Experience:
Bachelor’s degree in education, business or related fields, or equivalent relevant experience;
Minimum Years of Experience:
Five (5+) years of experience in youth-focused fields;
Five (5+) years of experience in content development;
Five (5+) years of experience in strategy development
Required Field of Study:
Education, Business, Youth Development
Girl Scouts of the USA is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Master’s or Advanced degree certification in youth development or related field a plus.