Manager, National Product Program

Girl Scouts of the USA

Founded in 1912, Girl Scouts of the USA (GSUSA) is the preeminent leadership development organization for girls and the leading authority on their healthy development. Millions of Girl Scout alums across the country and the world have gone on to achieve incredible things and make a tremendous impact in fields ranging from public policy, medicine, journalism, and athletics to international relations, science, technology, art, and entertainment. 

As a mission-driven organization, Girl Scouts of the USA champions girls as they explore their worlds, try new things, and develop the courage, confidence, and character to make the world a better place. From stargazing during a first overnight camping trip to building robots, navigating a rocky hiking trail, working together on a community project, and learning about the importance of environmental stewardship, Girl Scouts of all backgrounds and abilities can unapologetically be themselves as they rise to meet new challenges and discover the issues that matter most to them. Along the way they learn the power of friendship, connection, and teamwork. 

Girl Scouts are doers, innovators, problem-solvers, creators, and dreamers, and the GSUSA team is here to center, support, and inspire them, working with 111 local councils across the country and USA Girl Scouts Overseas to deliver our life-changing Girl Scout Leadership Experience.

#LI-REMOTE

The Revenue Office/Girl Scout Merchandise leads merchandising, licensing, product sales, and other revenue streams, which in turn fund both Girl Scouts of the USA programming and administration and local council revenue. The teams at this division include e-commerce, operations, retail, licensing, and the famous Girl Scout Cookie Program and work closely with all the other communities to bring products to market for our Girl Scouts and to the general public. The team also collaborates closely with external vendors, sponsors, and external agencies.

POSITION SUMMARY

The Manager, National Product Program is responsible for supporting operational product sales strategies and tactics that drive income growth and support participant engagement within their cohort of Girl Scout Councils. This position plays a key role in creating plans of action to train and support their Council product program leads.  The Manager, National Product Program works with their Councils and the Girl Scout Product Sales Advisory Team to identify and prioritize opportunities that will enhance sales, re-enforce necessary controls and improve the operational experience for all product sale participants. Throughout their cohort of Councils, the Manager, National Product Program supports the integration of GSUSA and Cookie Steering Committee Strategies, utilization of operational resources and awareness of emerging best practices. This position supports their Councils through any change management necessitated by changes in the Girl Scout Cookie Program, strategies that support the cookie program, Vendor changes and changes within their Councils. This position partners with their Supervisor to ensure that all Council product sales practices are consistent with and support the organization’s vision, goals, policies and guidelines.

ESSENTIAL RESPONSIBILITIES - Primary duties of the position

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Support Council implementation of strategic initiatives as directed by Cookie Steering Committee
• Collaborates with and supports their cohort of councils and the Girl Scout Product Sales Advisory Team to identify and prioritize strategic and operational opportunities that will enhance sales.
• Provides onsite and by phone consulting services for their cohort of councils to develop and support plans, forecasts, tactics, change management and operational execution. Regularly measures results and works with Councils to course correct as needed.
• Works cross functionally to identify, champion and drive integration of business initiatives that will support the Cookie Program. These would include girl experience improvements, marketing/communications initiatives and partnership opportunities.
• Supports Council training initiatives
• Collects and analyzes data to support their Councils. Assists their Councils in developing annual sales plans, forecasts, and budgets based on historical selling-patterns and missed opportunity observations.  Assists with reward and inventory projections. Monitors changing business conditions to identify opportunities and risks.
• Works closely with Supervisor to deliver, integrate and maintain enterprise wide tools and resources including Product Sales Guidelines, Pearl, GSConnect, Looker and Salesforce. Works to educate their cohort of councils on Product Sales Guidelines and policies that protect the Girl Scout Movement.
• Works with Supervisor to develop a specific area of expertise and process ownership such as forecasting, logistics, budget planning, etc. Leverages knowledge to support other product sales Consultants and Supervisor as needed. 
• Supports the annual National Product Program Conference including logistics and training plans. Works with their cohort of councils to ensure conference participation, identify potential council presenters, document emerging best practices and coordinate content to ensure a successful conference.
• Leverages monthly webinars and newsletters to advance product sales objectives and the sharing of information between GSUSA, Councils and Vendors.
• Supports councils on Digital Cookie Platform functionality and troubleshoots council inquiries with tools and technology established to support Digital Cookie.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Salary Range: $61,900 - $105,000

This represents the present low and high end of the pay range for this position. Actual pay will vary based on various factors, including but not limited to experience.

FEATURED BENEFITS:

What We Offer: 

Girl Scouts is powered by people, and we encourage our team members to be their best selves in and out of the office. We place a high priority on flexibility and offer a competitive employee salary and benefits package that includes: 

Paid Time Off:  

GSUSA offers 20+ days of paid time off, 2 floating holidays, as well as 9 workplace holidays, and year-round early closures on Fridays and preceding most holiday weekends. GSUSA staff also enjoy a paid holiday year-end office closure between Christmas and New Year's.

Other Benefits: 

• Medical and Behavioral Health Coverage 

• Plan options with individual and family coverage which includes wellness, hospitalization, and fertility assistance. 
• Both plans include GSUSA partial subsidy of premium costs
• Dental and vision coverage

• Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) including Health, Dependent Care, and Limited FSA for those with Health Savings Accounts 
• Company-paid life insurance 
• Flexible work arrangements 
• 12 weeks of paid parental leave 
• 401(K) with company match 
• Sick leave 
• Short- and Long-Term Disability for salary continuation 
• Health and Wellness Classes and Activities throughout the year 
• Access to Employee Engagement Groups 

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

POSITION TYPE / EXPECTED HOURS OF WORK: This is a full-time position. Days and hours of work are Monday through Friday with a 35 hour per week schedule. Occasional evening and weekend work may be required as job duties demand.

AAP/EEO Statement:  GSUSA is an equal employment opportunity employer.