Vice President, Platform Engineering & Operations

Girl Scouts of the USA

Founded in 1912, Girl Scouts of the USA (GSUSA) is the preeminent leadership development organization for girls and the leading authority on their healthy development. Millions of Girl Scout alums across the country and the world have gone on to achieve incredible things and make a tremendous impact in fields ranging from public policy, medicine, journalism, and athletics to international relations, science, technology, art, and entertainment. 

As a mission-driven organization, Girl Scouts of the USA champions girls as they explore their worlds, try new things, and develop the courage, confidence, and character to make the world a better place. From stargazing during a first overnight camping trip to building robots, navigating a rocky hiking trail, working together on a community project, and learning about the importance of environmental stewardship, Girl Scouts of all backgrounds and abilities can unapologetically be themselves as they rise to meet new challenges and discover the issues that matter most to them. Along the way they learn the power of friendship, connection, and teamwork. 

Girl Scouts are doers, innovators, problem-solvers, creators, and dreamers, and the GSUSA team is here to center, support, and inspire them, working with 111 local councils across the country and USA Girl Scouts Overseas to deliver our life-changing Girl Scout Leadership Experience.

The Technology community sets technology vision, strategy, goals, and performance measures to fulfill and advance the Movement’s business objectives. Technology directs traditional information technology functions, as well as enhances business value with innovative, technology-based solutions. The teams in this Community division include IT Foundational Services, Business Intelligence & Data Engineering, Customer Applications and Platform Engineering & Operations. The team collaborates closely with all other communities at GSUSA as well as with external vendors.

POSITION SUMMARY

The Vice President, Platform Engineering & Operations is responsible for the planning, design, implementation, and technical support of all external facing GSUSA information technology systems including network operations, solution architecture and platform engineering. Provides the leadership and management oversight necessary to advise GSUSA senior management on innovative and cost-effective solutions necessary to meet business objectives within the financial constraints of the organization. Manages vendor relations and is responsible for ensuring that vendor-delivered products and projects are on time, within budget and within project specifications. Ensures the technical architecture supports the core business strategy for the organization.

ESSENTIAL RESPONSIBILITIES - Primary duties of the position

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Works jointly with the Chief Technology Officer and other IT leadership in the formulation of GSUSA IT policies and strategies based on a practical knowledge of the GSUSA mission, business goals and financial capabilities. Implements strategy and policies with the responsibility for ensuring that short- and long-term business goals and intermediate objectives are met in a timely and cost-effective manner.
  
• Owns, drives and manages the architecture, design, development and implementation of new infrastructure technologies and revisions to existing technologies. Quickly identifies potential problems and barriers to project success; selects and implements innovative and creative procedures and actions to overcome challenges. Manages assigned operations and project budgets. Monitors project milestones as a way of ensuring timely project completion. 
• Leads the strategy for API-as-a-Service model to support integration between key platforms, ensures the architecture and development of APIs align with business needs and scalability goals and implements best practices for API lifecycle management, governance, and security.

• Develops and fosters an engineering culture that values innovation, collaboration, and continuous improvement.
• Promotes and provides technical knowledge and learning throughout the organization.
• Creates and maintains a strong customer-focused solutions dedicated to ensuring the highest levels of system availability and maintenance. Ensures quick and effective responses to customer issues and challenges. Must be able to identify and implement both “quick” and long-term solutions to immediate problems. Works collaboratively with varied interested parties in selecting and implementing most appropriate solutions within constrained time frames and resource availability.

• Provides technical insights to Procurement when negotiating with external vendors and partners regarding relevant IT product, resources, and equipment.
• Promotes and contributes toward GSUSA’s goal of institutionalizing pluralism by initiating and participating in activities and functions that enhance organizational diversity and, in the research,design, development, and delivery of all resources and services in the incumbent’s area of expertise. 
• Contributes to GSUSA’s affirmative action plan by ensuring and promoting nondiscrimination in every aspect of Girl Scouting.

Salary Range: $120,000-$190,000

This represents the present low and high end of the pay range for this position. Actual pay will vary based on various factors, including but not limited to experience.

What We Offer: 

Girl Scouts is powered by people, and we encourage our team members to be their best selves in and out of the office. We place a high priority on flexibility and offer a competitive employee salary and benefits package that includes: 

Paid Time Off:  

GSUSA offers 20+ days of paid time off, 2 floating holidays, as well as 9 workplace holidays, and year-round early closures on Fridays and preceding most holiday weekends. GSUSA staff also enjoy a paid holiday year-end office closure between Christmas and New Year's.

Other Benefits: 

• Medical and Behavioral Health Coverage 
  • Plan options with individual and family coverage which includes wellness, hospitalization, and fertility assistance. 
  • Both plans include GSUSA partial subsidy of premium costs
  • Dental and vision coverage 
• Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) including Health, Dependent Care, and Limited FSA for those with Health Savings Accounts 
• Company-paid life insurance 
• Flexible work arrangements 
• 12 weeks of paid parental leave 
• 401(K) with company match 
• Sick leave 
• Short- and Long-Term Disability for salary continuation 
• Health and Wellness Classes and Activities throughout the year 
• Access to Employee Engagement Groups 

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

WORK ENVIRONMENT: This job operates in a professional office environment.

POSITION TYPE: This is a full-time position.  

AAP/EEO Statement:  GSUSA is an equal employment opportunity employer.