Representative Museum Store Associate

The Administrative Office drives enterprise reporting and process discipline across functions at Girl Scouts of the USA with the goal of increasing Movement-wide efficiency in the most cost-effective manner. Work includes driving continuous improvement with measurable outcomes for standards and procedures across vendor contracting, procurement, IT sourcing and development, and property management. Enterprise reporting will develop and share insights into metrics and KPIs across GSUSA communities and initiatives, identifying key issues, impact areas, and opportunities for prioritization alignment. The Information Technology, Properties, Procurement/Sustainability, Public Policy/Advocacy, and Cultural Assets teams within this division collaborate closely with all other Girl Scouts of the USA divisions, while also impacting quality of service delivery to council customers in support of our end girl and volunteer customers. 

POSITION SUMMARY

Do you want to have fun while making a difference? The Juliette Gordon Low Birthplace is seeking to hire an hourly full-time Museum Store Representative to sell unique merchandise aligned with the stories of Girl Scouts at the birthplace of its Founder, Juliette Gordon Low. The dedicated staff of the Juliette Gordon Low Birthplace use history to enlighten and inspire our visitors, while supporting the GSUSA mission to “build girls of courage, confidence, and character to make the world a better place.” 

ESSENTIAL RESPONSIBILITIES

• Deliver superior customer service by making all visitors feel welcome from diverse ages, backgrounds, and abilities.
• Actively meet or surpass daily sales goals.
• Assist in growing daily ticket sales and promote Girl Scouting.
• Serve as Lead Sales Representative in the absence of the Sales Manager.
• Develop a working knowledge of store merchandise.
• Show initiative in completing daily tasks as needed such as ensuring the product displays are stocked, dusted, and attractive.
• Operate a POS register and perform end-of-day functions.
• Responsible for answering the store phone.
• Maintain basic knowledge of the history of Juliette Gordon Low, Girl Scouting, and Savannah.
• Give directions to visitors and provide information about dining, other sites/landmarks, and transportation.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.

Successful candidates will have a background or demonstrated interest in retail and/or the tourism industry, in working with the public and youth audiences, and in supporting the Girl Scout Movement. Requires a demonstrated commitment to excellent customer service and strong communication and interpersonal skills. This position necessitates a reliable and personable team member who is a team player with a good work ethic and a desire to learn new skills on the job.

Exceptional Verbal Communication Skills

Comfortable presenting to groups and working with children 

Comfortable working under pressure 

Ability to learn and retain product knowledge and information on Juliette Gordon Low, the city of Savanah, and Girl Scouts 

Proficient math and computer skills 

Excellent customer service skills 

High School degree or equivalent experience in a retail environment.

Minimum of three (3) years’ experience in a retail environment.

PHYSICAL DEMANDS: This job requires the ability to serve visitors in a busy museum environment while spending time on your feet up to 6 hours and the ability to lift up to 5lbs. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

WORK ENVIRONMENT: This job operates in a professional museum environment.

POSITION TYPE / EXPECTED HOURS OF WORK: 

This is a part-time position. The hourly pay rate is $13. We are particularly looking to hire staff who are available to work during our busy summer months and on weekends throughout the year. Some holiday work is required. Due to the seasonal nature of museum visitation, we cannot guarantee a minimum of hours. Staff who work during the summer, weekends, and holidays will have the most opportunities for scheduled work.

AAP/EEO Statement:  GSUSA is an equal employment opportunity employer.