Associate, Development Operations

Girl Scouts of the USA

Founded in 1912, Girl Scouts of the USA (GSUSA) is the preeminent leadership development organization for girls and the leading authority on their healthy development. Millions of Girl Scout alums across the country and the world have gone on to achieve incredible things and make a tremendous impact in fields ranging from public policy, medicine, journalism, and athletics to international relations, science, technology, art, and entertainment. 

As a mission-driven organization, Girl Scouts of the USA champions girls as they explore their worlds, try new things, and develop the courage, confidence, and character to make the world a better place. From stargazing during a first overnight camping trip to building robots, navigating a rocky hiking trail, working together on a community project, and learning about the importance of environmental stewardship, Girl Scouts of all backgrounds and abilities can unapologetically be themselves as they rise to meet new challenges and discover the issues that matter most to them. Along the way they learn the power of friendship, connection, and teamwork. 

Girl Scouts are doers, innovators, problem-solvers, creators, and dreamers, and the GSUSA team is here to center, support, and inspire them, working with 111 local councils across the country and USA Girl Scouts Overseas to deliver our life-changing Girl Scout Leadership Experience.

We seek out, explore, cultivate and secure strategic partnerships and launch new ventures that significantly increase investment in girls through the Girl Scouts Movement. The investments our partners make are critical to fulfilling Girl Scouts’ mission. We cultivate relationships through traditional philanthropy, corporate partners, government support and through leveraging the brand for alternative revenue streams. We also lead the charge in identifying, engaging and activating our more than 50 million alum. We steward and lead out on the activation of all funded national partnerships. We build and encourage collaboration between councils and GSUSA to leverage the Movement's existing and potential investors to further the transformational leadership experiences of more than 1.7 million girls and 750,000 adults.

#LI-hybrid

The Associate, Development Operations assists the Donor Stewardship and Development Operations team with donor mailings, prepares donor pledge reminders, updates database records, and maintains shared department reports as needed. This position collaborates with the Manager, Donor Data and Development Operations to maintain current records utilized by the Development team, including but not limited to donor and prospect contact information and communication preferences. Additional responsibilities include but are not limited to managing regular donor requests, donor research projects and data management.

The Associate will work independently within the structure provided and have a proven ability to prioritize multiple requests and assignments. The Associate, Development Operations reports to the Director, Donor Stewardship and Development Operations.

Donor Stewardship

• Collaborates directly with the Manager, Donor Data and Development Operations to execute gift acknowledgement mailings including printing and mailing letters on a regular basis.
• Assist the Donor Stewardship and Development Operations team in preparing lists and data for direct mail, email, social media, special events, and other donor and alumni projects and initiatives.
• Provides all Development team members with support on other donor-related projects, as needed.
• Assist members of the Development team in the management and execution of GSUSA donor and prospecting events.

Development Operations

• Monitors and maintains the Donor Data and Donor Relations inboxes for data entry, reporting, and other database tasks, escalating requests to other staff members or departments if needed.
• Assist the fundraising and grant management teams with data entry tasks in Raiser’s Edge.
• Manage all subscriptions and platform access for Development team members including online fundraising resources and internal project management platforms.
• Maintain invoice payment schedule for all external Development resources and direct payment requests to appropriate team members.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to ensure data entry and donor stewardship activities with 100% accuracy.
• Highly motivated self-starter and self-manager
• An organized team player with impeccable attention to detail
• Excellent project and time management skills with the ability to multi-task in a fast-paced environment
• Ability to communicate clearly and effectively with team members and colleagues.
• Excellent customer service skills and ability to work collaboratively and efficiently under deadlines.

Office 365 or similar suites

Competency in PowerPoint or similar presentation software

Competency in Microsoft Excel or similar software

Experience in Raiser’s Edge NXT required

Experience with Wealth Engine, Lexis Nexis, or similar research platforms

Bachelor’s degree or relevant experience

Three+ years’ experience in a non-profit fundraising environment

SALARY RANGE: $64,350 - $70,000

This represents the present low and high end of the pay range for this position. This pay range is only applicable to NYC Metro-based employees, on a hybrid schedule.  Actual pay will vary based on various factors, including but not limited to experience.

FEATURED BENEFITS:

What We Offer: 

Girl Scouts is powered by people, and we encourage our team members to be their best selves in and out of the office. We place a high priority on flexibility and offer a competitive employee salary and benefits package that includes: 

Paid Time Off:  

GSUSA offers 20+ days of paid time off, 2 floating holidays, as well as 9 workplace holidays per year. GSUSA staff also enjoy a paid holiday year-end office closure between Christmas and New Year's.

Other Benefits: 

• Medical and Behavioral Health Coverage 

• Plan options with individual and family coverage which includes wellness, hospitalization, and fertility assistance. 
• Both plans include GSUSA partial subsidy of premium costs
• Dental and vision coverage

• Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) including Health, Dependent Care, and Limited FSA for those with Health Savings Accounts 
• Company-paid life insurance 
• Flexible work arrangements 
• 12 weeks of paid parental leave 
• 401(K) with company match 
• Short- and Long-Term Disability for salary continuation 
• Health and Wellness Classes and Activities throughout the year 
• Access to Employee Engagement Groups 

WORK ENVIRONMENT: This job operates in a professional office environment.

Position Type: This is a full-time, hybrid position with 2 days on site.  GSUSA is based in New York City.

AAP/EEO Statement:  GSUSA is an equal employment opportunity employer.