Manager, Transformation Governance

Founded in 1912, Girl Scouts of the USA (GSUSA) is the preeminent leadership development organization for girls and the leading authority on their healthy development. Millions of Girl Scout alums across the country and the world have gone on to achieve incredible things and make a tremendous impact in fields ranging from public policy, medicine, journalism, and athletics to international relations, science, technology, art, and entertainment. 

As a mission-driven organization, Girl Scouts of the USA champions girls as they explore their worlds, try new things, and develop courage, confidence, and character to make the world a better place. From stargazing during a first overnight camping trip to building robots, navigating a rocky hiking trail, working together on a community project, and learning about the importance of environmental stewardship, Girl Scouts of all backgrounds and abilities can unapologetically be themselves. As they rise to meet new challenges, they also discover the issues that matter most to them. Along the way, they learn the power of friendship, connection, and teamwork. 

Girl Scouts are doers, innovators, problem-solvers, creators, and dreamers, and the GSUSA team is here to center, support, and inspire them, working with 111 local councils across the country and USA Girl Scouts Overseas to deliver our life-changing Girl Scout Leadership Experience. 

The Strategy & Planning Community encompasses Strategic Planning, Transformation Execution, Analytics & Insights, and Property Strategy. The Transformation Execution team is a new team that we are standing up to oversee execution of our multi-year strategic transformation. 

The Transformation Execution Team will build out the program, project and change management methodology and tools, drive a robust and rigorous planning process, and coordinate activities with leaders and teams across the organization. The Transformation Execution team will provide oversight of the most critical initiatives to ensure a successfully executed transformation.  

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The Transformation Governance Manager plays a pivotal role in enabling disciplined, enterprise‑wide execution of GSUSA’s multi‑year strategic transformation. Serving as a key steward of the organization’s governance ecosystem, this leader operationalizes the frameworks, standards, and decision‑making processes that ensure clarity, alignment, and accountability across a complex transformation portfolio. The role is responsible for operationalizing and stewarding the governance frameworks, standards, and processes that ensure disciplined, consistent execution of GSUSA’s multiyear transformation, and drives the day‑to‑day governance operations — including initiative intake, prioritization support, portfolio coordination, and adherence to transformation methodologies.

Working under the Sr. Director, Transformation Governance, the Transformation Governance Manager ensures that teams across the organization understand and apply the transformation standards, tools, and processes. This role partners closely with Initiative Owners, Program Delivery, Strategy, and Finance to maintain clarity, alignment, and accountability across the transformation portfolio.

Initiative Intake & Portfolio Prioritization Support

• Lead the end-to-end operational workflow for initiative intake, ensuring submissions meet governance standards and include clear problem statements, value propositions, dependencies, and resource needs.
• Facilitate cross‑functional evaluation and prioritization of new initiatives, aligning recommendations with enterprise strategy, organizational capacity, and transformation objectives.
• Conduct quantitative and qualitative analysis to support prioritization, sequencing, and capacity planning.
• Maintain a transparent, real-time view of initiative status (approved, pending, deprioritized) in partnership with the Transformation Analytics & Reporting Manager.
• Communicate prioritization outcomes and sequencing decisions to stakeholders in clear, actionable formats that support executive decision‑making.

Governance Standards, Methodology & Tools

• Support the Sr Director, Transformation Governance in defining, enhancing, and institutionalizing GSUSA’s transformation governance standards, methodologies, and lifecycle processes.
• Maintain and continuously improve governance documentation, templates, and guidance materials to ensure consistency and clarity across the enterprise.
• Ensure alignment between governance standards, reporting requirements, and data quality expectations.
• Oversee adherence to governance processes at key milestone gates, including change control, project closure, and other critical checkpoints.

Governance Operations & Portfolio Coordination

• Coordinate closely with Program Delivery to ensure governance processes are practical, scalable, and aligned with execution realities.
• Identify, negotiate, and resolve cross‑initiative dependencies, risks, and resource constraints, escalating issues as appropriate.
• Manage the operational cadence of governance forums, including agenda development, pre‑read preparation, facilitation support, and follow‑up action tracking.

Capability Building & Stakeholder Support

• Train Initiative Owners, Project Managers, and cross‑functional teams on governance standards, tools, and transformation methodologies.
• Provide coaching and advisory support to strengthen organizational adoption of structured delivery practices.
• Develop user‑friendly guides, FAQs, and resources to promote consistent governance behaviors across GSUSA.
• Partner with Talent & Culture and Program Delivery to identify and address capability gaps related to transformation execution.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

• Deep understanding of program/project management methodologies, governance frameworks, and portfolio management practices.
• Demonstrated ability to design, operationalize, and scale enterprise processes, standards, and tools.
• Exceptional facilitation skills, particularly in complex, cross‑functional environments.
• Strong communication and documentation capabilities, with the ability to translate complex processes into accessible guidance.
• Ability to influence without authority and drive consistency across diverse stakeholder groups.
• High attention to detail, strong organizational discipline, and a continuous improvement mindset. 

• Proficiency in Microsoft Office 365, including PowerPoint, Excel, and SharePoint 
• Competency in Microsoft Power BI or similar software
• Proficiency in Microsoft Project or similar project planning tools

• Bachelor’s degree required, Advanced degree preferred. 

• 5+ years of experience in program/project management, PMO operations, governance or transformation support.

• Prosci and/or ACMP CCMP or equivalent required

Preferred, equivalent experience considered:

• PMP (Project Management Professional) or equivalent certification demonstrating structured project delivery discipline
• CBAP (Certified Business Analysis Professional), CCBA, or equivalent experience in business analysis and requirements management
• Experience in a federated or multi-stakeholder environment preferred.

Compensation Range: Annual base salary range is between $70,000 - $130,000.

This represents the present low and high end of the pay range for this position. This pay range is only applicable to NYC Metro-based employees, on a hybrid schedule.  Actual pay will vary based on various factors, including but not limited to experience.

FEATURED BENEFITS:

What We Offer: 

Girl Scouts is powered by people, and we encourage our team members to be their best selves in and out of the office. We place a high priority on flexibility and offer a competitive employee salary and benefits package that includes: 

Paid Time Off:  

GSUSA offers 20 days of paid time off, 2 floating holidays, as well as 9 workplace holidays per year. GSUSA staff also enjoy a paid holiday year-end office closure between Christmas and New Year's.

Other Benefits: 

• Medical and Behavioral Health Coverage 

• Plan options with individual and family coverage which includes wellness, hospitalization, and fertility assistance. 
• Both plans include GSUSA partial subsidy of premium costs
• Dental and vision coverage

• Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) including Health, Dependent Care, and Limited FSA for those with Health Savings Accounts 
• Company-paid life insurance 
• Flexible work arrangements 
• 12 weeks of paid parental leave 
• 401(K) with company match 
• Short- and Long-Term Disability for salary continuation 
• Health and Wellness Classes and Activities throughout the year 

POSITION TYPE / EXPECTED HOURS OF WORK: This is a remote, full-time position. Days of work are Monday through Friday. Occasional evening and weekend work may be required as job duties demand.

AAP/EEO Statement: GSUSA is an equal employment opportunity employer.