Representative, Museum Lead Guide

Girl Scouts of the USA

Founded in 1912, Girl Scouts of the USA (GSUSA) is the preeminent leadership development organization for girls, with 2.5 million members—1.8 million girls and 800,000 adults. Girl Scouts is the leading authority on girls’ healthy development, and builds girls of courage, confidence, and character who make the world a better place. Today, and spanning coast to coast and across the globe, Girl Scouts of the USA is the largest girl focused organization in the United States and a household recognized brand. Many know the organization from its iconic Girl Scout Cookies (yes, they’re delicious!), but Girl Scouts is so much more.

As a mission driven nonprofit organization, Girl Scouts of the USA has been championing girls as they discover their dreams and work together to change the world. From navigating a rocky hiking trail to advocating for climate justice, Girl Scouts of all backgrounds and abilities can be themselves unapologetically as they rise to meet new challenges and discover the issues that matter most to them. GSUSA describes themselves as a team of doers, innovators, problem-solvers, creators, and dreamers collaborating to support Girl Scouts in 111 local chapters and 152 countries and engaging 50 million alumni.

Everything Girl Scouts do builds their curiosity, kindness, and can-do spirit. The Girl Scout community means girls are building their self-confidence by making friends, finding adventure, giving back to their communities, gaining leadership skills, having fun, and earning awards for their achievements. Notably, Girl Scouts of the USA believes their programs should positively impact not girls, but their families too.

That’s why 91% of caregivers say Girl Scouts is welcoming to families of all kinds; 83% of families say Girl Scouts connects them to something bigger; and 8 in 10 families say they value being part of the larger troop community. Engagement with Girl Scouts USA means better academic, social, and leadership outcomes for girls and their networks.

POSITION SUMMARY

Attention to all those wanting to embody and uplift American Women’s History! The Juliette Gordon Low Birthplace Museum is looking to hire a full-time (hourly) Museum Guide to lead tours and Girl Scout programs. By sharing the story of Girl Scouting, the Progressive-Era, and the life of Girl Scouts’ dynamic Founder, Juliette Gordon Low, the dedicated staff of the Juliette Gordon Low Birthplace Museum educate visitors about this important history, while supporting the GSUSA mission to build girls of courage, confidence, and character to make the world a better place.

As a full-time Museum Lead Guide at the Birthplace, you will:

• Following a training period and/or supervisor approval, provide tours about the history of the Birthplace, the life of Juliette Gordon Low, Girl Scouts, and the Progressive-Era to the public
• Speak in front of Girl Scout troops and general visitors of all ages and backgrounds on a regular basis and respond to inquiries from visitors
• Serve as a communicative touchpoint between supervisor and the part-time staff of the Birthplace in ensuring all standards and protocols are maintained
• Lead Girl Scout and school groups in hands-on activities based on training and materials provided
• Continuously improve and maintain knowledge of site history, Girl Scout history, and current Girl Scout program with self-guided research and readings
• Participate in peer trainings and present to peers on topics relevant to the site‘s history
• Assist with office work, reservations, customer service, maintaining and organizing program supplies and spaces, and other aspects of frontline operations as needed
• Engage in professional development related to the museums and institutions industry

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or activities required of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

• Demonstrated background or interest in public history, museum education, or informal learning environments.
• Ability to effectively engage diverse audiences, particularly youth, through interactive and educational experiences.
• Excellent verbal communication and storytelling skills, with the ability to make historical content accessible, engaging, and engaging.
• Interpersonal effectiveness and the ability to build positive, professional relationships
• Reliability and accountability in supporting team operations and responsibilities
• Team orientation and ability to collaborate effectively with colleagues
• Strong work ethic and professionalism in a fast-paced, public-facing environment

• Exceptional verbal communication skills
• Comfortable working with children of all ages
• Comfortable presenting to groups and managing group dynamics
• Ability to conduct and build on historic information and academic research for tours and activities
• Ability to adapt information and activities for various ages and abilities
• Proficient math and computer skills, including MS Office

• High School Degree Required
• Ability to facilitate educational experiences, like guided tours and programs, to those of a variety of ages and backgrounds.
• Prior experience in museums and/or institutions, with a desire to engage more professionally within the industry.
• Previous engagement with American History in a higher educational capacity is preferred. Those who have also a background and understanding of the Girl Scouts organizational history and current ethos.
• Prior experience in an assistant manager capacity
• Prior and extensive experience (3+ years) in museum and/or institutions
• Background with the GSUSA organization
• Prior engagement in detailed academic historical research preferred
• Prior experience with reservation platform of FareHarbor preferred

PHYSICAL DEMANDS: This job requires the ability to present to groups for one-hour tours while moving through a historic house, assist visitors in a busy museum environment, and/or manage classroom activities for youth audiences multiple times during a work shift. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

WORK ENVIRONMENT: This job operates in a professional museum environment.

POSITION TYPE / EXPECTED HOURS OF WORK:

This is a full-time position with benefits. Days and hours of work are Sunday through Thursday with occasional adjustments based on tour and program reservations. Some holiday work is required.

Salary: $15.00 hourly 

FEATURED BENEFITS:

What We Offer: 

Girl Scouts is powered by people, and we encourage our team members to be their best selves in and out of the office. We place a high priority on flexibility and offer a competitive employee salary and benefits package that includes: 

Paid Time Off:  

GSUSA offers 20+ days of paid time off, 2 floating holidays, as well as 9 workplace holidays, and year-round early closures on Fridays and preceding most holiday weekends.GSUSA staff also enjoy a paid holiday year-end office closure between Christmas and New Year's.

Other Benefits: 

• Medical and Behavioral Health Coverage 
  • Plan options with individual and family coverage which includes wellness, hospitalization, and fertility assistance. 
  • Both plans include GSUSA partial subsidy of premium costs
  • Dental and vision coverage

• Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) including Health, Dependent Care, and Limited FSA for those with Health Savings Accounts 
• Company-paid life insurance 
• Flexible work arrangements 
• 12 weeks of paid parental leave 
• 401(K) with company match 
• Short and Long-Term Disability for salary continuation 
• Health and Wellness Classes and Activities throughout the year 

AAP/EEO Statement: GSUSA is an equal employment opportunity employer